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fix: escalation notifications should @mention human on Matrix (#624)

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Add MATRIX_MENTION_USER config to project TOML and include a Matrix
mention pill in escalation notify_ctx calls so humans get notified
even in muted rooms.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
This commit is contained in:
openhands 2026-03-24 19:21:46 +00:00
parent e58e60fe7c
commit 32c336f3df
4 changed files with 16 additions and 8 deletions
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8
dev/phase-handler.sh
View file

@ -410,9 +410,11 @@ Write PHASE:awaiting_review to the phase file, then stop and wait for review fee
_ci_pipeline_url="${WOODPECKER_SERVER}/repos/${WOODPECKER_REPO_ID}/pipeline/${PIPELINE_NUM:-0}"
if [ "$CI_FIX_COUNT" -gt "$MAX_CI_FIXES" ]; then
log "CI failure not recoverable after ${CI_FIX_COUNT} fix attempts — escalating"
local _mention_html=""
[ -n "${MATRIX_MENTION_USER:-}" ] && _mention_html="<a href='https://matrix.to/#/${MATRIX_MENTION_USER}'>${MATRIX_MENTION_USER}</a> "
notify_ctx \
"CI exhausted after ${CI_FIX_COUNT} attempts — escalating for human help" \
"CI exhausted after ${CI_FIX_COUNT} attempts on PR <a href='${PR_URL:-${FORGE_WEB}/pulls/${PR_NUMBER}}'>#${PR_NUMBER}</a> | <a href='${_ci_pipeline_url}'>Pipeline</a><br>Step: <code>${FAILED_STEP:-unknown}</code> — escalating for human help"
"${_mention_html}CI exhausted after ${CI_FIX_COUNT} attempts on PR <a href='${PR_URL:-${FORGE_WEB}/pulls/${PR_NUMBER}}'>#${PR_NUMBER}</a> | <a href='${_ci_pipeline_url}'>Pipeline</a><br>Step: <code>${FAILED_STEP:-unknown}</code> — escalating for human help"
printf 'PHASE:escalate\nReason: ci_exhausted after %d attempts (step: %s)\n' "$CI_FIX_COUNT" "${FAILED_STEP:-unknown}" > "$PHASE_FILE"
# Do NOT update LAST_PHASE_MTIME here — let the main loop detect PHASE:escalate
return 0
@ -646,9 +648,11 @@ Instructions:
_issue_url="${FORGE_WEB}/issues/${ISSUE}"
_pr_link=""
[ -n "${PR_NUMBER:-}" ] && _pr_link=" | PR <a href='${FORGE_WEB}/pulls/${PR_NUMBER}'>#${PR_NUMBER}</a>"
local _mention_html=""
[ -n "${MATRIX_MENTION_USER:-}" ] && _mention_html="<a href='https://matrix.to/#/${MATRIX_MENTION_USER}'>${MATRIX_MENTION_USER}</a> "
notify_ctx \
"⚠️ Issue #${ISSUE} (PR #${PR_NUMBER:-none}) escalated — needs human input.${ESCALATE_REASON:+ Reason: ${ESCALATE_REASON}}" \
"⚠️ <a href='${_issue_url}'>Issue #${ISSUE}</a>${_pr_link} escalated — needs human input.${ESCALATE_REASON:+ Reason: ${ESCALATE_REASON}}<br>Reply in this thread to send guidance to the agent."
"${_mention_html}⚠️ <a href='${_issue_url}'>Issue #${ISSUE}</a>${_pr_link} escalated — needs human input.${ESCALATE_REASON:+ Reason: ${ESCALATE_REASON}}<br>Reply in this thread to send guidance to the agent."
log "phase: escalate — notified via Matrix, session stays alive waiting for reply"
# Session stays alive — matrix_listener injects human reply directly